Providing a Service - FAQs
- How do I receive my credit from my referral?
- Who can I refer?
- Does the referral expire?
- Will I be background checked?
- How do I deactivate my account?
- Does Erni have customer support?
- How can I get more bookings?
- Do I still have to pay the service fee if my customer cancels their booking?
- Do I still have to pay the service fee if I cancel a booking?
- Do I need to keep records of my earnings? Does Erni keep records of my earnings?
- What happens if I get injured or have an accident whilst completing a job?
- How far ahead can I set my availability?
- Am I alerted when I get a new booking?
- What is the Erni service fee and how is it calculated?
- Do I have to be over 18 to be an Erni service provider?
- How do I change or reset my password?
- Is it free to have an Erni account?
- Do I have to pay GST?
- Do I need to pay tax on my earnings?
- Do I need to report my earnings to the ATO?
- Can I get paid in cash?
- Do I need to have insurance?
- How should I decide what price to offer?
- Is there an Erni app for my phone?
- Does Erni generate invoices/receipts?
- Do I need to be licensed or qualified?
- Can I dispute a bad review?
- Can I earn badges?
- Can I pre-set my availability?
- Is my personal information safe?